Contact information

We’re here to help — whether you need advice before buying, support with your order, or aftercare for your KuKoo product. Our UK-based customer service team is ready to assist.


Customer Service Hours

Monday – Friday: 9:00am – 5:00pm
Saturday & Sunday: Closed
(Excluding UK bank holidays)


How to Reach Us

Email

For general enquiries, order updates, or product advice:
help@monstershop.co.uk

For returns, warranty, or technical support:
help@monstershop.co.uk


Phone

Speak directly to one of our team:
+44 (0)1347 878887